McDonald County Telephone Company makes you the winner with advanced communications.
You've won the race!
Packages

Common Questions

Why Do I Connect at a Slow Speed?

There are several factors which may lead to slow connection speeds:

And a few possible others that cannot be foreseen.

Possibility One:  Your Modem is an Older Model
Unfortunately the process for checking your modem speed is too complex to be listed here, so this possibility must be left unexplored for the moment.

Possibility Two:  You Have Your Modem/Account Set to Connect at a Slow Speed
To check to make sure your modem is operating at peak levels you must do the following:

  1. Open My Computer on your desktop
  2. Open Control Panel in the resulting window
  3. Open the Modems icon
  4. Select your modem and click the button labeled "Properties"
  5. There should be a box that says one of 10 things, 100, 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600, or 115200.  Set this box to 115200 to make it use its maximum rate.
  6. Click Ok to return to the Control Panel
  7. Close everything
  8. Reopen My Computer and go to Dial-Up Networking
  9. Select your dial-up account and right-click on it
  10. Click Properties
  11. Click the button labeled "Configure"
  12. Once again make sure 115200 is selected in the box.
  13. Click OK and you're finished

Possibility Three:  Olemac's Servers Are Nearly Full and Most Users Are Actively Surfing (Rare)
Although we are always adding new modem pools and T-1 lines there are rare times when we reach or come close to our full capacity.  These are very rare and unlikely to be your problem.

Possibility Four:  You Are Located Too Far From Olemac's Servers
Phone lines are made too carry audio signals, yet the internet uses digital signals to communicate over phone lines.  Although there are analog-to-digital convertors placed periodically throughout the system there is still a matter of signal degredation, causing slower connection speeds for certain people located too far from the server.

Possibility Five:  Your Phone Line Is Noisy
Some people may have bad phone lines, sometimes because of damage and sometimes from a bad installation.  Either way the line works just fine for phones, but there is usually a small buzzing sound that can be heard in the background.  This buzzing sound can interfere with the signals sent in and out for the internet and cause slow connection speeds because it has to send the same information repeatedly.  This is usually fixable.

Terms of Service Sign-Up Webmail Customer Support Services DSL/Dialup Access HomeLinks Diamond Package Double Diamond Package Triple Diamond Package Crown Jewel Package McDonald County Long Distance McDonald County Multi-Media McDonald County Internet Service McDonald County Telephone Sign-Up Webmail Home Customer Support Terms of Service DSL/Dialup Access ServicesLinks